Shipping policy
Shipping Policy
Where We Ship We currently ship to Australia and New Zealand.
Processing & Production Time All KNEE GREASE products are made to order through our production partner. Please allow 2–5 business days for your order to be produced and dispatched.
Delivery Timeframes Once dispatched, estimated delivery times via Australia Post are:
- Australia (metro): 3–7 business days
- Australia (regional/remote): 5–14 business days
- New Zealand: 7–14 business days
These are estimates only. Australia Post delivery times may vary due to demand, weather, or other factors outside our control.
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight.
Tracking Once your order has been dispatched, you'll receive a tracking number via email so you can follow your delivery.
Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us at kneegrease.shop@gmail.com and we'll investigate with our shipping carrier.